Publications

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Workforce Analysis: Why Quality Jobs Matter Advocacy Strategies State-Based Initiatives Worker-Owned Cooperatives Teaching Tools

Recruitment & Retention Recruitment Training and Education Peer Mentoring Supervision Workplace Culture and Caregiving Practices Wages and Benefits

Supervision
	Coaching Supervision: Introductory Skills for Supervisors in Home and Residential Care August 2005. This curriculum introduces the supervisors of direct-care workers to the skills they need to effectively help workers solve problems and improve work performance. The 7 modules are designed to be taught over two days, and introduce supervisors to four key skills: Active Listening; Self-Management; Self-Awareness, and Presenting the Problem. The curriculum includes learning objectives, activities, questions for discussion, and all necessary handouts. This curriculum is available for either home care or nursing home settings. $95. To order, click here. We regret that we are unable to ship to P.O. Box addresses. Also Available in PDF format: Introduction, Modules 1-4, Modules 5-7, Appendix, Handouts. La capacitación de supervisores. Ordene en español. Lamentamos no poder enviar a casillas de correo. Disponible en PDF: Introducción, Módulos 1-4, Módulos 5-7, Apéndice, Apuntes.
	Creating a Culture of Retention: A Coaching Approach to Paraprofessional Supervision 2005 (22 pgs.). An introduction to coaching supervision: how coaching differs from traditional supervisory practice, the skills needed to become an effective coach, and the organizational structures that make coaching effective. Español (pdf).