Publications

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Workforce Analysis: Why Quality Jobs Matter Advocacy Strategies State-Based Initiatives Worker-Owned Cooperatives Teaching Tools

Recruitment & Retention Recruitment Training and Education Peer Mentoring Supervision Workplace Culture and Caregiving Practices Wages and Benefits

Teaching Tools
	Peer Mentoring: A Workshop Series for Direct-Care Workers in Home and Residential Care April 2006. PHI's Peer Mentoring curriculum focuses on three skill areas: leadership, communication, and problem-solving. The eight three-hour modules prepare mentors to: 1) Model good caregiving skills, including a person-centered focus; 2) Model effective communication and problem-solving skills; 3) Help the mentor develop problem-solving skills; 4) Support the mentee to build confidence in his or her abilities; 5) Give mentees constructive feedback; and 6) Provide mentees with current information about job responsibilities and the workplace. The curriculum is highly interactive and learner-focused, using case studies and role plays to build skills. The facilitator's guide includes module goals, learning outcomes, step-by-step activity guides, and all necessary handouts. Hard copies: $95. To order, click here. We regret that we are unable to ship to P.O. Box addresses. Also availale in PDF format: Introduction, Modules 1-4, Modules 5-8, Handouts. Mentoría de pares. Ordene en español. Lamentamos no poder enviar a casillas de correo. Disponible en PDF: Introducción, Módulos 1-4, Módulos 5-8, Apuntes.
	Coaching Supervision: Introductory Skills for Supervisors in Home and Residential Care August 2005. This curriculum introduces the supervisors of direct-care workers to the skills they need to effectively help workers solve problems and improve work performance. The 7 modules are designed to be taught over two days, and introduce supervisors to four key skills: Active Listening; Self-Management; Self-Awareness, and Presenting the Problem. The curriculum includes learning objectives, activities, questions for discussion, and all necessary handouts. This curriculum is available for either home care or nursing home settings. $95. To order, click here. We regret that we are unable to ship to P.O. Box addresses. Also Available in PDF format: Introduction, Modules 1-4, Modules 5-7, Appendix, Handouts. La capacitación de supervisores. Ordene en español. Lamentamos no poder enviar a casillas de correo. Disponible en PDF: Introducción, Módulos 1-4, Módulos 5-7, Apéndice, Apuntes.
	Supervision: A Tool for Building Quality Support Relationships March 2005. $50 plus shipping & handling. (70 pgs., including handouts). This one-day seminar for supervisors of direct-care workers supporting people with disabilities introduces participants to a new way of conceptualizing their supervisory role. In this role, supervisors act as mediators, supporting workers and self-directing consumers in building quality support relationships.The seminar teaches supervisors communication and problem-solving skills that will make them more effective in this intermediary role. The curriculum includes a three-ring binder, detailed facilitator guides, and two-color handouts in electronic and print formats. $50. To order, click here. We regret that we are unable to ship to P.O. Box addresses.
	HeartWork: A video celebrating the lives and work of direct-care workers 2001. (43 min.) $149 per video and discussion guide, plus shipping and handling. HeartWork chronicles the development of an original theatre piece created and performed by women who work as home health aides and certified nursing assistants (CNAs). Through music, dance, storytelling, and interviews, the video provides a real, honest, moving, and often humorous, account of what it means to be a direct caregiver. HeartWork is an excellent tool for education and advocacy and is sold with a comprehensive discussion guide that provides suggestions for introducing the video to a wide range of audiences. To order, click here. Click here to read back cover of video. Make check or money order payable to: Paraprofessional Healthcare Institute, 349 East 149th Stree, 10th Fl., Bronx, New York 10451. We regret that we are unable to ship to P.O. Box addresses.
	Getting Started: A Pioneering Approach to Culture Change in Long-Term Care Organizations By Susan Misiorski. Published by the Pioneer Network, August 2004. Getting Started introduces readers to the culture change journey. The introduction defines culture change and makes a strong argument for why long-term care organizations should join this movement to transform nursing homes into person-centered communities in which residents and workers thrive. In subsequent chapters, readers are introduced to the personal stories of individuals who have embraced culture change, a process for assessing their organization’s readiness for change, and the importance of examining and realigning values, mission, and vision statements. The majority of the handbook, however, is devoted to 13 training modules designed to introduce culture change values to the entire nursing home community and to begin the process of transformation. The modules include detailed facilitator guides and handouts. Getting Started is available through the Pioneer Network for $259. Go to http://www.pioneernetwork.net
	Voices From the Trenches: The world of the certified nursing assistant (features CHCA aide Paula Vereen) Voices from the Trenches, a 25-minute videotape from Aquarius Productions, follows three direct-care workers as they both go about and talk about their work-in Florida, Minnesota, and the South Bronx. From their stories, viewers see the rewards and the challenges of direct-care work, and understand the compassion that these workers bring to their jobs. Scenes of the three workers, including Cooperative Home Care Associates aide Paula Vereen, are intercut with a meeting of CHCA’s political action group, which is educating and empowering workers so that they can bring their voices into the public arena. CHCA’s Ana Walker sums up the videotape’s message when she says: “We just have to keep speaking and talking until somebody listens to us . . . let them know that we’re functioning, but we are not satisfied with what we are getting. We should be getting more, because we do a very important job. A lot of people depend on us.” For information on ordering Voices from the Trenches, go to: http://www.aquariusproductions.com.